PRIVACY POLICY

We at RoomChecking FR (“we”, “us”, “our”, or “RoomChecking”) recognize that your privacy is very important and take it seriously. This Privacy Policy describes RoomChecking’s policies and procedures on the collection, use and disclosure of your information when you use the RoomChecking Service. We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources. Capitalized terms that are not defined in this Privacy Policy have the meaning given them in our terms of service. By accessing or using the Service, you agree to this Privacy Policy.

INFORMATION WE COLLECT AND USE

RoomChecking uses information we collect to operate, maintain and provide you the features and functionality of the Service, to analyze how the Service is used, diagnose service or technical problems, maintain security, personalize content, remember information to help you efficiently access your account, monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns, and track Content and users as necessary to comply with the Digital Millennium Copyright Act and other applicable laws.

INFORMATION YOU PROVIDE

You provide us information about yourself, such as your name, location of operation, and e-mail address, if you register for an account with the Service, including by connecting with the Service via a third-party service, or by “following,” “becoming a fan,” adding the RoomChecking application, etc., on a third party website or network. Your name, email address and other information you choose to provide on the Service will be viewable and discoverable by other users under the same Primary Account. We may use your email address to send you Service-related notices (including any notices required by law, in lieu of communication by postal mail). We may also use your contact information to send you marketing messages. If you don’t want to receive these messages, you can opt out by following the instructions in the message. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses. If you choose to use our invitation service to invite a friend to the Service, we will ask you for that person’s email address and automatically send an email invitation. RoomChecking stores this information to send this email, to register your friend if your invitation is accepted, and to track the success of our invitation service.

CONTENT

You also provide us non personal information in Content you post to the Service. RoomChecking also integrates with other services (such as the PMS) to contribute to your Content. Your Content and metadata about your Content may be viewed by other users under the same Primary Account. RoomChecking can, but has no obligation, to monitor your Content you post on the Service. We can remove any information you post for any reason or no reason. RoomChecking and RoomChecking employees will not view your Content except: (i) to maintain, provide or improve the Service; (ii) to help you and resolve your support requests; or (iii) as RoomChecking believes, in its sole opinion, is necessary to comply with or avoid the violation of applicable law or regulation or to cooperate with law enforcement.

THIRD-PARTY DATA

RoomChecking is a standalone service intended for administrative and operative purposes. Data provided to RoomChecking, with the explicit permission granted by the Primary Account administrator, is used to enhance the user experience. Third-party data is not regulated by RoomChecking nor is RoomChecking responsible for monitoring the data. Please first consult the original data provider if you do not wish for RoomChecking to have access to any or all of the provided data. RoomChecking reserves the right to store and process Third-party data in accordance with this Privacy Policy. RoomChecking also reserves the right to filter, remove, and block data for any reason or no reason.

COOKIES

When you use the Service, we may send one or more “cookies” – a small data file – to your computer to uniquely identify your browser and let RoomChecking help you log in faster and enhance your navigation through the site. A cookie may convey anonymous information about how you browse the Service to us. A persistent cookie remains on your hard drive after you close your browser so that it can be used by your browser on subsequent visits to the Service. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled.

LOG FILES

When you use the Service, our servers automatically record certain information sent by your web browser or mobile device. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, mobile carrier, and other such information.

CLEAR GIFS INFORMATION

When you use the Service, we may employ clear gifs (also known as web beacons) which are used to track the online usage patterns. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened by recipients. The information is used to enable more accurate reporting and make RoomChecking better for our users.

GEO-LOCATION INFORMATION

When you use the Service by or through a mobile device, we may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey information about how you browse the Service to us. Location data does not collect or share any personally identifiable information about you. Location data may be used in conjunction with personally identifiable information. Some features of the Service, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled.

DEVICE IDENTIFIERS

When you access the Service by or through a mobile device, we may access, collect, monitor and/or remotely store one or more “device identifiers.” Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device and are used to enhance the Service. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by us. A device identifier may convey information about how you use the Service to us. A device identifier does not collect or share any personally identifiable information about you. A device identifier may be used in conjunction with personally identifiable information. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation through the Service. Some features of the Service may not function properly if use or availability of device identifiers are impaired or disabled. RoomChecking may access, collect and/or store device identifiers upon enabling RoomChecking’s Services.

THIRD PARTY TOOLS

RoomChecking uses third party analytics tools, such as Intercom, Pusher, and others to power the Service, aid users with the Service, and understand use of the Service. Many of these tools collect the information sent by your browser as part of a web page request, including cookies and your IP address. These analytics tools also receive this information and their use of it is governed by their privacy policy.

HOW WE SHARE YOUR INFORMATION

Your Use

We will display your Personal Information in your profile page and elsewhere on the Service under the Primary Account. Any information you choose to provide should reflect how much you want others to know about you. Please consider carefully what information you disclose in your profile page and your desired level of anonymity. You can review and revise your profile information at any time. We may also share or disclose your information with your consent, for example if you use a third party application to access your account (see below).

Service Providers, Business Partners, and Others: RoomChecking may share your personally identifiable information with other third parties for the purpose of providing the Service to you. If we do this, such third parties’ use of your information will be bound by this Privacy Policy. We may also store personal information in locations outside the direct control of RoomChecking (for instance, on servers or databases co-located with hosting providers).

BUSINESS TRANSFERS

As we develop our business, we may buy or sell assets or business offerings. Customers, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer or assign such information in the course of corporate divestitures, mergers, or dissolution.

THIRD-PARTY SERVICES

We may share your information with a third party application with your consent, for example when you choose to access our Services through such an application. We are not responsible for what those parties do with your information, so you should make sure you trust the application and that it has a privacy policy acceptable to you.

Compliance with Laws and Law Enforcement Requests and Protection of RoomChecking’s Rights: RoomChecking may disclose your personal information if required to do so by law or subpoena or if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect RoomChecking’s rights or property.

NON-PERSONALLY IDENTIFIABLE INFORMATION

We may disclose your non-private, aggregated, or otherwise non-personally identifiable information, such as anonymous usage data, platform types, etc., with interested third parties to help them understand the usage patterns for certain RoomChecking Services.

BUSINESS TRANSFERS

As we develop our business, we may buy or sell assets or business offerings. Customers, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer or assign such information in the course of corporate divestitures, mergers, or dissolution.

BUSINESS TRANSFERS

As we develop our business, we may buy or sell assets or business offerings. Customers, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer or assign such information in the course of corporate divestitures, mergers, or dissolution.

YOUR CHOICES ABOUT YOUR INFORMATION

YOU HAVE THE RIGHT TO

  • Request an accounting of all personal information that we possess that pertains to you in an electronically portable format (e.g., electronic copies of information attached to an email).
  • Request that we change any personal information that pertains to you.
  • Request that we delete any personal information that pertains to you.

To request an accounting of your personal information, a change to your personal information, or deletion of your personal information, contact us.

If you have a complaint about our use or processing of your personal information, you have a right to lodge a complaint with a national Data Protection Authority. Each European Union member nation has established its own Data Protection Authority; you can find out about the Data Protection Authority in your country here.

ROOMCHECKING BLOG & COMMUNITY

Our Service offers publicly accessible community services including blogs, and forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. Your posts may remain even after you cancel your account.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, stored and processed at, a destination outside your home country or the European Economic Area (“EEA”). It may also be processed by staff operating outside your home country or the EEA, who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

GROUNDS FOR USING YOUR PERSONAL INFORMATION


We rely on the following legal grounds to process your personal information, namely:

  • Performance of a contract – We need to collect and use your personal information to perform our agreement with you to deliver the Service as described in this Privacy Policy.
  • Consent – We may use or disclose some of your personal information such as precise location information or collect cookies as described in this Privacy Policy subject to your consent.
  • Legitimate interests – We may use your personal information for our legitimate interests to improve our products and services and the content on our Services. Consistent with our legitimate interests and any choices that we offer or consents that may be required under applicable laws, we may use technical information as described in this Privacy Policy and use personal information for our marketing purposes.

RETENTION AND DELETION

We will only retain your personal information for as long as necessary to fulfill the purposes for which it was collected and processed, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements.

In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case it is no longer personal data.

It is our policy to retain personal information for up to 6 months once such personal information is no longer necessary to deliver the Service and to delete such personal information thereafter. This means that, if you close your account with us, we will delete personal information associated with your account after no more than 6 months.

Regarding other types of information we collect as described in this policy (Cookies, Log Files, Geo-Location Information, Device Identifiers), it is our policy to retain such personal information for up to 12 months and to delete such personal information thereafter.

LINKS TO OTHER WEB SITES

We are not responsible for the practices employed by websites linked to or from the Service, nor the information or content contained therein. Please remember that when you use a link to go from the Service to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website’s own rules and policies.

CHANGES TO OUR PRIVACY POLICY

If we change our Privacy Policy, we will post those changes on this page to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on this page. Contact Us If you have any questions about this Privacy Policy, please contact us at contact@roomchecking.com.

ABOUT ROOMCHECKING

RoomChecking is based in the France, 38 Quai des Carrières, 94220 Charenton le pont

Users in the United States and regions other than the EU can contact us at the above address.

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