Episode n°4 : Suivez mes Traces...
Tout celui qui travaille dans l'hôtellerie et qui connait Opera connait l'horreur des Traces. C'est bizzare comme nom, les Traces, surtout dans la propreté... mais...
Tout celui qui travaille dans l'hôtellerie et qui connait Opera connait l'horreur des Traces. C'est bizzare comme nom, les Traces, surtout dans la propreté... mais...
Il y a peine 2 ans, on entendait que ça dans les couloirs des salons sur l'innovation hôtelière aux Etats-Unis : la commande vocale arrive...
Bon, mon titre est un peu tapageur, mais il cache une expérience fascinante que j'ai mené à Singapour cette année (je suis la première personne...
Mon challenge Cela fait bien 3 ans que je passe la moitié de mon temps à créer des algorithmes pour automatiser l’ouverture le matin dans...
Introduction The housekeeping department is the backbone of any successful hotel, resort, or hospitality business. Ensuring that rooms are clean, amenities are stocked, and guests...
September 13, 2023 Display tasks per room on the cleaning calendar Task Tags August 8, 2023 Added Vaccant Dirty Plugin New Round Robin Feature More...
For a hotelier, choosing a PMS can be one of the most time consuming and stressful experiences ever. Buy the wrong system and, one year from...
Attendants always know. They are the pumping heart of a hotel. Not the General Managers, not the owners. Attendants. They master the ancient ability to...
Recently I was approached to do an interview on my background and how I came to build a hotel tech startup. It took a lot...
ifteen minutes for a stayover, thirty minutes for a checkout: that’s the average amount of time attendants spend to prepare a hotel room, according to...
"No man is an island entire of itself. Every man is a piece of the continent, a part of the main” wrote the poet John Donne....
Frictionless internal communication is what creates the “magic” guests feel when entering a well-run hotel. But there are some departments that have an intrinsically high...
Business travelers’ expectations, as opposed to leisure travelers, are that the hotel will help them fulfill the duties for which they came in the most...
With €750,000 in seed funding, we're building the company and product to grow faster and service clients better. We’ve had a great time at ITB...
A top priority for hoteliers is providing guests with a quality experience. Recently, I was speaking to a luxury hotel manager who told me, “Investing...
Housekeeping is a tough job, no doubt about it, but we never imagined all the dangers of the profession. Of course, maids deal with a...
It has been about a month ago already, and yet so many things we saw at ITB related to hotel technology are as exciting as...
As with most industries, the hotel industry is mainly using big data tools to improve marketing, better-targeted ads, predicting demand patterns, analyzing rates to name...
eeping a hotel in perfect condition and ready do deliver great guest experience is a lot more than just "having a crew" there are so...
he hospitality industry is one the of the oldest industries in the world, often grounded by tradition. With processes, procedures, and a hierarchy all working...