Features
Housekeeping
Custom Cleanings
Embrace Mix hospitality with no roadblocks :Long, Sort or Midstay
Task Automations
Automatically trigger arrival setup based on the reservation so you don't have to create manually
Cleaning Automation
Enter your constraints : between 8 to 12 rooms, 2 floors, 5 departures and let Hopr do the rest
Checklist
Use compelling check lists with Photos, videos, notes, scores, signature and workflows
Room Standards/SOP
Create Custom cleanings like long stay clenaing
Forecast
Stop spending hours on Excel and get clarily on the workforce you need to cleant the room on any day
Reporting
Get insights on all your operations with mutiple reports. HotSos Reports, Common tasks...
Intelligent Room Allocation
Create Custom cleanings like long stay clenaing
Runner app
A universal Task oriented app for Runners, Porters, Minibar refiller and all other staff members
Mobile App
Offline-first iOS and Android apps built to perform reliably in weak or unstable Wi-Fi conditions
Minibar
Charge guest directly to their bill from the mobile apps
Auto Tasks Assigments
Let Hopr read the resrevation and create the housekeeping tasks atomatically (baby cot, specials...)
Maintenance
Tasks
Rich and advanced workflow . Auto assignment.Real time update with mobile apps.
Preventive
Plan recurring tasks to maintain your assets in good health
Labor/Parts Costing
Add Labor and Material costs to your tasks
Dashboard
Create Custom dashboards for everything
Time/Location Based Tasks
Assign tasks based on location and hour (like an inspector for a floor)
Multi Language
12 languages supported on web and Mobile. Tasks translation on the fly
Asset Management
Use predefined Assets for advanced asset management and better data reports
Property Address/Information
Add any necessary information to help your team find and work the righg location (address, code, wifi, keys....)
Guest
Lost&Found
Manage Lost & Found with ease
Glitches
Record guest complains and write them to the Guest Profile in PMS (when applicable)
Breakfast
Say bye to paper at the entry of the restaurant in the morning
Dashboard
Email every morning valuable information for you morning meetings
AI Guest Messaging
Guide
Hotel compendium
AI Conversations
Let the AI handle common requests and find them in hopr
Issue Reporting
Let your guest report issues in their langage and offer assistance
Guest Requests
Let your guest ask for a cleaning
Menu
Upsell with Food ordering
Pre checkin
Get Pre checkin information to speed up checkin
Email Templating
Email pre arrival information to your guests
Advanced Technology
API
Access Off the shelf complete API to create your apps around Hopr.
PMS
Connect to dozen PMS with the best in class interface system
Multi Property
Best in class Multi property solution
Multi Language
12 languages supported on web and Mobile. Tasks translation on the fly
Unparralell PMS interface Mastery
With a dedicated interface team and advanced tooling
Real Time Update
No need to refresh pages, data is updated in real time
Time Tracking
Track the perdormance of your team with time and scores
Team Collaboration
Use the Messaging center to communicate with your team