• Introduction • The Entertaining Life of a Housekeeper • Hospitality: An Art or a Science? • Techniques to Train the Housekeeping Maverick Within • Quirky Daily Routines of Hotel Housekeepers Around the World • Conclusion
Welcome, brave souls who dared to choose hospitality as a career! First things first, kindly pat yourself on the back for opting into an industry where cleanliness is next to godliness. No seriously, stand up and show yourself some love. Because not everyone can handle the daily adventures of hotel housekeeping. Now, sit back and let me share a funny story that explains why hotels are wayyy more than just about beds. Once upon a time, at the fiftieth floor of a fancy hotel in Paris, two guests had the time of their lives when they found out that the bathtub doubled as an Olympic-size swimming pool. What's that? You've never dreamt of swimming with a rubber duck while sipping champagne? That's just hotel creativity at its finest! You're not in a hotel if you don't experience at least one mind-blowing quirk. Stories like these aren't unique, folks. They just prove that hotels provide more than a place to rest your head (although we do LOVE our triple sheeted, goose feathered pillows, "I'm looking at you, fancy hotel from Paris"). Speaking of which, have you ever wondered how people can even go through multiple clean sheets every day without feeling rather royal? But hey, as a hotel housekeeper, you're the one making royalty happen, each and every day. So sparkle on, you fabulous (and essential) housekeepers! Stay tuned as we progress from this amusing introduction into the wild world of hotel housekeeping training. Get ready to explore the passion, the art, and the oh-so fascinating lives of the unsung heroes of hospitality. Let's dive deep into the bed sheets and bath mats of this enchanting realm, shall we?
Welcome to the theatrical world of housekeeping, where you're no ordinary 'housekeeper'. You, my friend, are a Room Fairy – sprinkling clean sheets and fresh towels like fairy dust, and leaving behind a magical ambiance of pristine tidiness. Do you detect jest in my tone? I assure you, this role is as entertaining as it is rewarding. Cast your mind back to yesterday... Remember that incident with the missing towel? Ah yes, The Housekeeping Chronicles would make a fabulous soap opera! Plot twist – the guest didn’t steal it, it was the dog.’ A laughable situation now, but stressful at the time, huh? Indeed! You're in this interactive stage play of cleanliness, where you slip unseen into rooms, swiftly clean, then exit like a phantom leaving no trace but a perfectly manicured room. You’re the invisible hero, aren't you? Swooping in to combat mess and disorder, armed with a mop in one hand and disinfectant in the other! So next time someone asks if you're a housekeeper, lift your chin high, strike a dramatic pose, and declare, "No, I’m a Room Fairy on a mission... and by the way, have you seen any missing towels?" "House keeper, duster-twirler, or room fairy, Embrace the whirlwind of toilet papers, bed linen, laundry and chuckle because awaiting you is another saga of missing towels and messy beds. Stay tuned!"
Okay okay, hands up if you thought the three pillars of hospitality were the overrated trio of pillow chocolates, welcome drinks, and cliched welcome notes? Sorry to burst your bubble here, but there's more to the hospitality carnival than this syrupy trio. Don't get me wrong though, there's nothing wrong with a little reward for lying your head down on a fresh, crisp pillowcase or a welcome reminder that you are, in fact, welcome. But let's step aside from this nicey-nicey welcome committee. Did you ever stop to appreciate the humble soap dispenser? Probably too busy uploading the room view on Instagram, ain't ya? Hear me out. These uncrowned heroes of the hotels are actually frontier revolutionaries, determined to wage war on germs with its sudsy soldiers. Plus, they don't carry a "dirty” history a soap bar might bring ("Guess who touched you last!” *shudders*). In all fairness, to label hospitality a science or an art would be like asking if a cake is more about its fluffy texture or radiant icing. In the grand scheme of things, it’s a bit of both, really. So next time, pay homage to the underdog soap dispensers and move past the sweet allure of pillow chocolates and welcome drinks. They don't always measure hospitality, sometimes it’s the invisible hands cleaning and pumping that do.
Well, hello there future Housekeeping Maverick! Are you ready to don your cape and conquer the chaos of hotel bathrooms with the iconic Squeegee of Justice? Let's get down to business. First off, Superhero Notes: how to turn a crime scene of a bathroom into a sparkling haven in under 5 minutes, because let’s face it, time is money, and no guest wants to wait an eon to use the loo. The secret? An organized utility belt, I mean cart, equipped with all your powerful potions and trusty tools. Start with the toilet – swoosh, swipe, and sanitize – Batman’s got nothing on your quick-draw brush work. Mirrors are next; one spray, two wipes, and voilà, you can see your superhero reflection again. Don't forget to shower your attention on the shower; make it rain with some cleaner and polish those taps to a shine that would make your teeth jealous. Now, let’s discuss the arch-nemesis of every housekeeper: Mount Ever-Laundry. If laundry were an Olympic sport, you’d be the reigning champ. The key is to show that basket who's boss. Sort, stack, attack – you’ve got this. Wrestle those linens into submission like a pro wrestler in a toiletry smackdown, and remember, a perfectly folded towel is your signature move. Just imagine the guest's faces when they see their room – a testament to your lightning-fast skills and deadly accuracy against dirt. It takes poise, power, and a hint of pixie dust – okay, maybe not pixie dust, but definitely some elbow grease. So, slap on your best hero smirk, because in the world of housekeeping, quick and effective is the name of the game, and you, my friend, are about to level up. Now, onto the global gossip of housekeeping habits...
Let's teleport to Japan, the land of sushi and samurai, where housekeepers know their toothbrush better than their toothpaste. The secret? Well, they've turned this humble teeth cleaner into a standby scrubber to clean those 'touch-me-not' spots in the bathroom. Genius, isn't it? I mean, who knew that your old toothbrush could moonlight as a housekeeper's magic wand! Now, fasten your seat belts; we're shifting our gears to France, the land of love and baguettes, where housekeepers wear perfume. Before you picture them spritzing Chanel No. 5 onto sheets, let me burst your bubble. They believe that a good perfume makes them more approachable and presentable while they're 'Foxtrotting' around those intimidating number of rooms. Makes sense though, if you're stuck between a pile of dirty sheets and a near-to-call-it-a-day vacuum cleaner, the least you can do is smell good! Eureka! We've just discovered why the toothbrush has bristles and why France makes the best perfumes. Who knew hospitality could be this quirky? Did your job description ever include wearing your favorite perfume or using a toothbrush other than for brushing? Oh wait, I forgot. You're not a housekeeper; you're a housekeeping maverick! Oh, la la or Konnichiwa, anyone?
Well, knock knock, darling! Look at you, primping around, sporting the shiny badge of 'housekeeper'. But hold on, that's a gross understatement! You're so much more than that; you're the official 'Happiness Officer' of the International Brotherhood of Neat Freaks. Don't you see it? You’re the one making "home away from home" a reality for thousands of travellers out there. Picture this – you step into a room with a bathroom that’s hosting its own party of grime and germs, and voila! With a wave of your trusty mop-wand, you magic those nasty gate-crashers away! You, my super friend, can lift moods bigger and better than any mood-lift shampoo they would find in the bathroom. And this isn't just about scrubbing tiles and folding towels into swans, though you do make them look uncannily like the Queen's pets. It's about mastering the skill of making people feel they’re at home, while still allowing them to blissfully forget they’re not. It’s about the perfectly dimmed lights for the romantic couple, the effortlessly arranged toys for the travelling toddlers and of course ... ensuring they never find out where those free chocolates actually come from. Housekeeping? It's not just a job, it's mastering life in a flamboyant apron and rubber gloves! It's having ninja-like skills of taking care of someone else's mess while managing to keep that smile pinned. So, go ahead – add a dash of your ultra-clean magic to their mundane check-ins and transform that ordinary ‘hello’ into a heartwarming ‘welcome home’.