Integration overview
Infor HMS Cloud PMS integrtion
Integration Benefits
Automatic Syncing of Reservations & Room Status: Guest arrivals, departures, room moves, and housekeeping statuses are synced in real time.
Live Room Status Updates: Room status updates from RoomChecking (clean, dirty, inspected, etc.) instantly reflect in OPERA.
Maintenance & Task Management: Service requests or technical issues can be created in RoomChecking and linked to a specific guest or reservation from OPERA.
Guest Profiles & Special Requests: Pull guest names, VIP status, and special requests from OPERA to personalize and prioritize room assignments and tasks.
Use case overview
1. Fewer Errors, Faster Turnover
No more toggling between systems or updating status manually. Room statuses and guest data flow in real time, ensuring smooth transitions between check-out and check-in.2. Streamlined Housekeeping
Your housekeeping team knows exactly what to clean and when — including early arrivals, late check-outs, and stayovers — all pulled directly from OPERA.3. Better Guest Experience
Special requests, late arrivals, or VIP notes are instantly visible to your staff so they can prepare accordingly and exceed expectations.4. Stronger Maintenance Response
Create and track maintenance issues directly from RoomChecking while preserving the connection to the right room, guest, and reservation — no retyping required.5. Fully Secure, Infor-Certified Integration
As an Oracle Hospitality Integration Partner, RoomChecking uses official, secure APIs to ensure compliance, stability, and data protection.
