How does hopr support the vision?
hopr provides the digital infrastructure that helps Mama Shelter operate smarter and more efficiently. From seamless check-in processes to backend automation and staff coordination, hopr ensures every guest touchpoint feels smooth, intuitive, and elevated. With its modular approach, hopr aligns perfectly with Mama's forward-thinking hospitality model.
The Challenge of Luxury Through Smart Operations
The journey behind hopr’s hospitality vision
The Challenge of Excellence
For over a century, Barriere Group has defined timeless elegance. Located on the iconic Boulevard de La Croisette, this legendary hotel welcomes royalty, celebrities, and discerning travelers — all expecting perfection. Behind every flawless suite, every discreet service, lies a challenge: how do you uphold such a legacy with consistency, precision, and modern efficiency?
The Answer: RoomChecking
To maintain its world-class standards across housekeeping, maintenance, minibar, and guest services, Carlton Cannes turned to RoomChecking. The platform’s powerful automation tools, visual room standards, and structured workflows have enabled the hotel to preserve its heritage — while operating with the intelligence of a modern luxury brand.
Structured Housekeeping. Flawless Rooms.
Every suite — from standard rooms to opulent penthouses — is maintained to precise visual standards using RoomChecking’s checklists, photos, and inspections.
Section-based cleaner assignments mean staff become specialists in their zones.
Automatic task routing replaces manual dispatching.
Real-time audits ensure no detail is missed — from cushion alignment to minibar restocking.
The moment a cleaner begins servicing a suite, RoomChecking auto-triggers a task for the porter to collect used linens — preventing hallway clutter and preserving the hotel’s discreet, refined atmosphere.
Minibar & Maintenance: Precision at Every Level
For Carlton Cannes’ VIP guests, minibar accuracy is non-negotiable. RoomChecking enables live tracking of minibar usage, eliminating manual errors and ensuring every item is billed and replenished with perfection.
Maintenance is equally streamlined. Staff log and assign repairs in real time, while RoomChecking routes tasks automatically, ensuring swift, silent resolution before guests ever notice an issue.
Personalized Guest Experience — At Scale
Luxury is more than service — it’s personalization. Carlton Cannes leverages RoomChecking’s Guest Experience Module to go beyond generic notes:
Guest feedback is categorized, analyzed, and used to proactively resolve issues before they reoccur.
VIP preferences — like vintage wine selections or room layouts — are logged and retrieved for future stays.
Instant alerts ensure that the right teams respond in real time — whether it’s a guest compliment or a special request.
The Result: Iconic Hospitality, Powered by Automation
Impeccable housekeeping through structured routines and inspections
Frictionless operations via task automation between departments
Stronger loyalty through personalized, data-driven guest care
Operational efficiency that enhances service while reducing waste
From day one, hopr was built differently.
With our roots in hospitality and tech, we crafted a modular platform that adapts to every property’s unique workflow. Whether it’s front-desk check-ins or back-office coordination, our tools are made to empower people—not replace them.
From day one, hopr was built differently.
With our roots in hospitality and tech, we crafted a modular platform that adapts to every property’s unique workflow. Whether it’s front-desk check-ins or back-office coordination, our tools are made to empower people—not replace them.
We’re just getting started.
Today, we’re proud to partner with some of the most forward-thinking hotels and resorts. Our mission remains the same: to elevate hospitality by streamlining operations.
